![]() ![]() If you delete a mailbox in Office 365, the mailbox is soft-deleted. This blog post explains the differences between recovering and restoring, and how to do both. Fortunately, it is possible to recover and restore inactive email accounts and the data stored in them. However, you may need to restore or recover data from inactive Microsoft 365 email accounts to gain access to important data stored in an old inactive email account. The inactive mailbox account cannot send or receive email messages. ![]() Accounts are usually disabled when users leave an organization temporarily or permanently. Microsoft 365 Exchange Online allows administrators to change a mailbox status to inactive if they need to disable an account without deleting the data. By Michael Bose How to Restore Inactive Mailboxes in Office 365: A Step-by-Step Guide
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